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GT SERIES

GTR9 Pro AMD Ryzen™ AI Max+ 395HOT
GTi15 Ultra9 285HNEW
GTi14 Ultra9 185HHOT
GTi13 Ultra9 13900HKHOT
GTi12 Ultra9 12900HKHOT

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SE SERIES

SER10 MAX AI 9 HX 470HOT
SER9 MAX H255/H260/H350HOT
SER9 Pro AI 9 HX 370HOT
SER9 Pro 255HOT
SEi13 Pro 13900HK/13620HHOT
SER8 8845HSHOT
SER8 8745HSHOT

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EQ SERIES

EQR7 7735HS/7735UHOT
EQR5 5500UHOT
EQi13 Pro 13500H/13620HHOT
EQi13 13500H/13420HNEW
EQi12 1235U/1220PHOT
EQ14 N150HOT

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ACCESSORIES

Mate ProNEW
Pre-installed OpenClaw SSDNEW
Mate SENEW
Mate StudioNEW
Mate miniNEW
Mate MINI S NEW
EX Pro Docking StationHOT
Other Accessories(Plug, Fan, Sata cable and board...)

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System Crash

Knowledge Base & Guides

When the system crashes, you can take the following measures:

  1. Reinstall the system.
    • The system file may be damaged and you need to reinstall the system.
    • System files can be found in Drivers & Hardware on the Support.

  2. Troubleshoot hardware problem.
    • If reinstall system does not work, there may be a hardware problem.
    • Please remove and clean RAM and SSD and re-install. If the problem still can not be solved, please try to replace the SSD and RAM for testing.
    • If it is determined that the problem is SSD or RAM damage, you can contact the Beelink support service by email.
    • E-mail address: support-pc@bee-link.com

Tips: If you use other SSD for testing, please reinstall the system in the SSD before using it.

  • This is a video of the reinstall the SSD: https://youtu.be/CAsEvN4sT3k
  • This is a video of reinstalling the RAM: https://youtu.be/3tVFPeBmJa0

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