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GT SERIES

GTR9 Pro AMD Ryzen™ AI Max+ 395HOT
GTi15 Ultra9 285HNEW
GTi14 Ultra9 185HHOT
GTi13 Ultra9 13900HKHOT
GTi12 Ultra9 12900HKHOT

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SE SERIES

SER10 MAX AI 9 HX 470HOT
SER9 MAX H255/H260/H350HOT
SER9 Pro AI 9 HX 370HOT
SER9 Pro 255HOT
SEi13 Pro 13900HK/13620HHOT
SER8 8845HSHOT
SER8 8745HSHOT

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EQ SERIES

EQR7 7735HS/7735UHOT
EQR5 5500UHOT
EQi13 Pro 13500H/13620HHOT
EQi13 13500H/13420HNEW
EQi12 1235U/1220PHOT
EQ14 N150HOT

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ACCESSORIES

Mate ProNEW
Pre-installed OpenClaw SSDNEW
Mate SENEW
Mate StudioNEW
Mate miniNEW
Mate MINI S NEW
EX Pro Docking StationHOT
Other Accessories(Plug, Fan, Sata cable and board...)

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Fan

Knowledge Base & Guides

About the fan not rotating and noise:

  1. If your machine has the following SN code （don't need check the red font part),you can contact our after-sales email (Support-PC@bee-link.com) to get BIOS to solve the problem.
    GTR5-A-XXXXVK0W64PRO SEi8V4-XXXX810W64PRO-A GK55-A-XXXXQDOW64PRO-V3
    U59V1-E-XXXXSD0W64PRO-A SEiI3-G-XXXX810W64PRO-A GK55V1-A-XXXXQDOW64PRO-V3
    SEi8II-G-XXXX810W64PRO SER3-E-XXXXEJ0W64PRO GKMINIV3-A-XXXXQDOW64PRO-A
    SEi8V3-G-XXXX810W64PRO SER-E-XXXXEJ0W64PRO SER4-E-XXXXEJ0W64PRO
    SEi8V4-G-XXXX810W64PRO GTI11-G-XXXX10W64PRO GTR4-A-XXXXVK0W64PRO


  2. Inspect and clean the air vents and fans. Blocked air vents can cause the computer to overheat and can impact the performance of the computer.

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